Job Description

Responsibilities

• Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.
• Count money in cash drawers at the beginning of shift to ensure that amount is correct.
• Compute and record totals of transactions.
• Collecting cash as per payment slip.
• Track the correct service with price as per request by the doctor.
• Receive payment by cash, cheque, credit card and vouchers.
• Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.
• Issue receipt & detailed summary of bills.
• Resolve customer complaints.
• Updating in patients bills.
• Informing interim In –patient billing summary to patient daily
• Submitting daily claim forms and related documents to accounts.
• Submitting previous day collecting to accounts.
• Compiling and maintaining of reports and records

Qualifications

• Bachelor’s Degree – Any discipline or related fields. Master’s degree will be an advantage.
  • Two years minimum of experience.
  • Knowledge of insurance billing procedure.
  • Knowledge of principles and practices of bookkeeping.
  • Knowledge in using computer and related software applications
  • Extreme organization skills
  • Communication, interpersonal skills as applied to interaction with co- workers, supervisor and customers.