Job Description

Data Entry and Administrative Assistant

Key Responsibilities

Reporting & Data Management Support

· Assist in the preparation, review, and finalization of the Monthly Progress Report by supporting data collection, audit checks, and formatting throughout the month.

· Support grade report preparation by conducting audit checks, validating data, and assisting with report compilation as required.

· Coordinate tutoring bookings for students interventions. Assist with data clean-up and data alignment and audit check activities across systems and trackers, including data reviews, pending request reports, and notes audits.

· Perform regular data checks to identify missing, inconsistent, or inaccurate information and flag observations or issues to the Senior Manager prior to report submission. Maintain accurate and timely data entry across trackers, shared files, and systems in line with agreed processes.

· Support ad-hoc data requests, report extracts, and validations as requested by the Senior Manager or management team.

Transcript Entry & Records Support

· Upload student transcripts and related academic documents to the system in accordance with established procedures.

· Maintain transcript trackers to ensure completeness, version control, and alignment with system records.

· Follow up on missing or delayed transcripts and flag gaps or issues to the Senior Manager for review.

Systems & Platform Support

· Support day-to-day data management activities within the system.

· Assist in generating system-based extracts, trackers, and reports as required for operational or management review.

· Follow established workflows for system usage and escalate system-related issues when required.

Document Control & Records Management

· Maintain organized, accurate, and up-to-date records across OneDrive and shared folders.

· Ensure documents are properly named, version-controlled, and stored in line with internal standards.

· Assist in preparing documents and evidence files for audits, reviews, and compliance checks.

Email & Communication Support

· Manage assigned inboxes and group email communications.

· Support the drafting and sending of internal communications to Team Leads and relevant stakeholders.

· Ensure emails are monitored regularly and actions are taken or escalated as required.

Administrative & Onboarding Support

· Support onboarding administration, including account setup coordination, tracker updates, profile creation, and documentation checks.

· Assist with meeting scheduling, calendar management, interviews, and internal coordination.

· Support logistics for events, training sessions, and operational activities.

· Assist management with preparing presentations, formatting slides, and organizing meeting materials.

Process, SOP & Training Support

· Assist in documenting, updating, and organizing Standard Operating Procedures (SOPs).

· Support the creation of training materials, user guides, and instructional videos for systems and processes.

· Contribute suggestions for process improvements based on operational observations.

Compliance & Confidentiality

· Handle sensitive student and program data in line with confidentiality, data protection, and information security requirements.

· Follow internal policies and procedures at all times.

· Promptly flag data, documentation, or compliance concerns to the Senior Manager.



Requirements

Requirements

Proactive mindset with problem-solving abilities

Bachelor’s degree in Computer Application, Data Management, or a related field

UAE Nationals will be preferred

Strong proficiency in Microsoft Excel (advanced level required – formulas, data validation, pivot tables)

Excellent attention to detail and high level of accuracy in data handling

Strong organizational and time management skills

Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Strong written and verbal communication skills