Job Description

Responsibilities

– Providing strategic direction Providing strategic and operational input and expertise, for operational strategy and future service delivery
– Establishing consolidated operational plans aligned with the strategic plan of SEHA and ensuring the key result areas are defined in the plan and met
– Overseeing the development of the business and service plans for the group
– Monitoring day to day activities
-Measuring and managing the group’s performance and providing senior management with group management reports
-Contributing to the development of strategic, annual and business planning processes, incorporating a collaborative approach with other senior officials
-Supporting and participating in the development of facility frameworks, policies and procedures
-Maintaining a close awareness of best practice and industry standards in the different functional areas and developing the division towards these benchmarks
-Financial planning and budgeting
-Developing/assisting in developing a clear development strategy and annual plan for the division
-Assisting direct reports in establishing strategic plan, goals and objectives and providing leadership for their implementation
-Developing division annual budget and business plan
-Managing the division’s financial plans and budgets and taking corrective action when necessary
-Developing, recommending and reporting on internal budget for reporting departments
-Maintaining client service standards Providing support to clients through the development of new programs reflecting best global and regional practices
-Providing consultative services to the facility’s leadership and employees on all related matters, including involvement in actual working of the department for monitoring the customer service levels

Managing relationships
-Interfacing with third party insurers and negotiating billing (with Finance Division)
-Developing and maintaining relationships with customers and senior stakeholders and promoting the reputation of facility services
-Liaising and collaborating with Chief Operating Officer and counterparts in the facility
-Ensuring regular liaison with other corporate divisions in order to provide appropriate specialist functional support
-Supporting the development and implementation of cross-division coordination mechanisms and information sharing

Managing the team
-Advising, supporting and challenging employees on performance and decisions including the appropriate identification, management and mitigation of risk
-Ensuring staff are motivated, developed and managed so that individual and collective performance meets the needs of facility patients and stakeholders
-Working with the Directors , to identify and nurture leadership potential and talent
-Developing a high performing team of Managers who work to key performance indicators and who are held accountable in terms of delivery
-Fulfilling committee involvement Providing input and guidance on operational matters and on operational decisions
impacting clients and stakeholders of the facility

Qualifications

Qualification :-

Special Certificate:-

Required

8-10 years of relevant experience of which minimum 5 years progressive leadership responsibility in a large organization

Desired

Experience in a large healthcare facility