Job Description

Pre-Approval Officer Healthhub Dubai Festival City

As a Pre-Approval Officer, you will play a critical role in reviewing and submitting insurance pre-approvals, coordinating with clinical and administrative teams, and ensuring compliance with regulatory and payer requirements. Your work will directly impact revenue cycle efficiency and patient experience.

Key Responsibilities

Review assigned claim forms and submit pre-approvals to insurance companies with 100% accuracy
Communicate with departments to obtain missing documents or additional information
Perform quantitative and qualitative analysis of patient records for compliance and completeness
Identify documentation deficiencies and ensure corrections are made
Use historical denial trends to prevent repeat denials and improve first-round approval rates
Coordinate with coding teams, physicians, and other stakeholders to resolve insurance rejections and minimize revenue loss
Maintain accurate monthly data of claims submissions and analyze financial data to identify defaulting payors and mitigate financial risks
Educate billing/approval teams and collaborate with CDI teams to enhance claims documentation and process flow

Who You Are

Certified professional coding certificate from a reputed institution (mandatory)
Certified medical/paramedical certificate preferred
Minimum 3+ years’ experience in a similar role, with a strong medical background and experience in claims reconciliation
Fluent in English; Arabic is a plus
Strong negotiation, analytical, and decision-making skills
Excellent presentation and communication abilities
Adaptable and collaborative in a fast-paced clinical environment
Able to work under pressure and achieve target

Why Pre-Approval Officers Choose Us

5-Day Work Week: Designed for balance and flexibility
High Earning Potential: Competitive salary plus attractive bonus structure
Modern Workspaces: Advanced healthcare technology and digital tools
Prime Location: Dubai Festival City, with easy access and amenities
Team-Based Collaboration: Work closely with physicians, coders, and administrative teams
Comprehensive Benefits: Health & life insurance, generous leave, and professional development
Smart, Patient-Centered Care: We Hear You™ – your work directly impacts patient experience and operational excellence

Minimum Qualifications & Knowledge

Bachelor’s Degree or Diploma in a relevant field (medical, paramedical, or coding)
Certified professional coding certificate (mandatory)
Advanced IT proficiency
BLS Certification (preferred)

Why Join Us?

At HealthHub Clinics, you’ll be part of a forward-thinking team dedicated to making a difference in patient care. We offer a supportive environment, opportunities for professional growth, and the chance to shape the patient experience in one of Dubai’s leading healthcare networks.

Ready to make an impact? Apply today and help us deliver outstanding healthcare services at HealthHub Clinics by Al-Futtaim.

About Al-Futtaim Healthcare

We Hear Your Ambition.

For over 90 years, the Al-Futtaim Group has been bringing the world’s leading brands of lifestyle watches, cars, home furnishings and fashion to the UAE. The Group has now introduced a whole new way of holistic healthcare through HealthHub Clinics by Al-Futtaim, its multi-speciality chain of more than 20 clinics in Dubai with over 25 specialties offering the right combination of advanced diagnostics, proven medical expertise and specialised services.

What gives our clinics an edge is that as a part of the Al-Futtaim Group, you can expect world-class quality standards, with access to the best medical services and facilities within a healing environment. It’s a new way of healthcare that’s designed to meet a patient’s needs with a complete range of smart healthcare solutions. As testimony to this, only recently, we’ve earned a rare milestone of being the only primary healthcare network in the UAE to receive the Gold Seal by a reputed international body: Accreditation Canada.

As trusted partners to health, we at HealthHub Clinics adopt evidence-based learning that enables us to listen to our patients more carefully. It helps us in treating the cause and not just the symptoms, while applying global best practices to ensure quality of care for every family member. Most of all, we adopt a patient-centric approach to healthcare that is reflected in the promise of our core belief: “We Hear You.”