Job Description

Position: Administrative Assistant

Location: Al-Madinah Al-Munawarah

The applicant must be a Saudi.

Required Qualification:

• Bachelor’s degree or equivalent practical experience.

Experience:

• At least 2 years of experience in management within dental clinics or a similar field.

Duties and Responsibilities:

• Supervise the workflow of the Customer Service Department and ensure a professional service experience.

• Monitor customer service performance and ensure compliance with approved policies and procedures.

• Coordinate with dentists and nursing staff to ensure efficient daily operations.

• Support the Branch Manager in overseeing operations and achieving branch objectives.

• Ensure compliance with quality standards and patient safety within the clinic.

• Contribute to resolving daily operational issues and provide recommendations to management.

• Promote a positive work environment and motivate the team to achieve optimal performance.

• Monitor staff discipline, attendance, and adherence to working hours and organizational policies.