Job Description

Job Description:We are looking for a Customer Service Executive to handle inbound and outbound customer interactions, ensuring a high level of service and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve complaints and provide appropriate solutions
• Maintain accurate records of customer interactions
• Escalate complex issues to relevant departments
• Meet KPIs such as response time and customer satisfaction
  

Requirements:

• UAE National (Emirati)
• High school diploma or Bachelor’s degree
• Strong communication skills in Arabic & English
• Basic computer skills
• Freshers are encouraged to apply