Job Description
Responsibilities:
- Oversee daily operations and staff scheduling for the Medical Records Department
- Ensure medical records are complete, accurate, and accessible to authorized personnel only
- Lead quality improvement initiatives and ensure compliance with hospital and MOH standards
- Collaborate with IT and clinical teams to enhance documentation systems and workflows
- Monitor and respond to patient and department feedback to continuously improve services
- Develop statistical and performance reports for leadership review
- Provide training, coaching, and performance evaluations for department staff
- Participate in steering committees and promote CARE communication standards across teams
Requirements:
- Bachelor’s degree in medicine or a related healthcare field
- Minimum of 8–10 years of relevant experience in medical records or health information management
- Strong leadership, organizational, and problem-solving skills
- Familiarity with healthcare compliance standards and documentation best practices
- Proficient in healthcare information systems and reporting tools
- Bilingual proficiency (Arabic & English) preferred
Join us in shaping the future of healthcare delivery in Madinah—where patients, families, and staff come first.
