Sales Assistant

Overview of the role:   

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

What you will do:   

Store Safety   

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.

Excellent Customer Service   

• Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.  

• Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.   

• Provides customers with current relevant information about the product.

• Sincerely thank all customers for shopping as they exit the store and invite them back.

Quality   

• Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.  

Administrative   

• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

Required Skills to be successful   

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.  

• Sound in-depth knowledge of the market, brand positioning and trends.  

• An understanding of the current economic situation impacts of potential threats and competitors.  

What equips you for the role:   

Minimum Qualification and Knowledge:   

Education: High School Diploma or equivalent  

Minimum Experience:   

Minimum 2 years of Retail Sales experience in Fashion industry,  

Job-Specific/Technical Skills required to complete the tasks:   

• Good verbal communication skills  

• Some heavy lifting   

• Ability to stand for a minimum of 8 hours  

• Strong Customer Service  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.