Sales Assistant

Overview of the role:

The Sales Associate is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

What you will do:-

Description of Accountability:

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness

• Participates in and attends all store meetings and other related functions

• Represents a positive attitude toward the merchandise, the brand and the company

• Participates in all inventories

• Assumes and completes other duties as assigned by store management.

• Meets or exceeds weekly sales targets

• Satisfactorily completes all duties as assigned by management

• Is punctual and adheres to designated work schedule

• Is flexible and works well with peers and management to accomplish duties

• Follows M&S Policies and Procedures 100%

• Performs housekeeping duties as required

• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code

• Greets customers immediately upon entering the store with a smile and sincere non business like greeting

• Provides customers with current relevant information

• Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale about the product

• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database

• Sincerely thanks all customers for shopping at M&S as they exit the store, and invites them back.

Required Skills to be successful:

• The Sales Associate should have a friendly and engaging personality and be comfortable with working with members of the general public.

• Good verbal communication skills

• Ability to stand for a minimum of 8 hours

• Confident, helpful and polite and be physically fit

• Stock replenishment

What equips you for the role:

• High School (Bachelor Preferred)

• 4-5 years’ experience in Fashion industry.

• Proven ability to achieve goals.

• Good Personality

• Good communication skills

• Excellent relationship skills

• Accountability