Job Description

Job Summary:

Life Opticals is looking for an enthusiastic and customer-driven Sales Associate to join our retail team. The ideal candidate will have a passion for eyewear, excellent communication skills, and the ability to assist customers in selecting the best optical products. This role involves providing outstanding customer service, achieving sales targets, and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

• Greet and assist customers in selecting eyeglasses, sunglasses, and contact lenses based on their needs and preferences.
• Provide product knowledge and guidance on lens options, frames, and coatings.
• Process sales transactions accurately and efficiently.
• Achieve and exceed sales targets while delivering excellent customer service.
• Maintain store displays, ensure product availability, and uphold store cleanliness.
• Assist in scheduling and coordinating eye tests with the optometrist.
• Stay updated on the latest eyewear trends, promotions, and new arrivals.
• Handle customer inquiries and resolve complaints professionally and efficiently.
• Work as part of a team to create a positive and engaging store environment.

Qualifications & Experience:

• High school diploma or equivalent; additional sales or retail training is a plus.
• Minimum 1-2 years of experience in a retail or sales role, preferably in optical or healthcare sectors.
• Strong sales skills with a customer-first approach.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Basic computer skills and familiarity with POS systems.

Fluency in English is required; knowledge of Arabic or other languages is an advantage.