Senior Biomedical Service Engineer

Responsibilities: • Provide technical support and service for all systems as well as new products and product revisions by providing on-site remedial service, preventative maintenance, product installation, product recertification and upgrades. Interface with Field Service Support Team, and Field Service Manager to provide prompt courteous, and effective service support to customer base. Complete documentation of service call and transfer reports to Field Service Support Center. Relay updates regarding customer database changes regarding equipment, operators, location, or accounting information. Interface with Field Service Support Team, Product Managers, Quality Assurance, and Technical Support with input for new products and product revisions to ensure requirements for documentation and serviceability are met. Controls service inventories assigned, and ensures all equipment sent to customer is returned. • Provide service management with timely written reports on recommendations, progress and concerns. 

Field Service Engineer is also relied upon to resolve difficult situations related to ongoing issues, or issues that are unable to be resolved by regional service representative. Provide international training for our distribution partners, along with resolving difficult issue that service distributors are unable to resolve. Requirements: Should have an extensive experience in servicing medical equipment's, item for hospitals, clinics and Medical centers in UAE Region. Should have relevant Medical Background Desired Candidate Profile

 Qualification: Relevant Medical Background

 License: Should have a valid UAE Driving License.

Required Experience - Having 3-5 years experience in UAE medical market