Job Description

Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.

Patient Admin Coordinator

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Closing Date

Number of positions: 1

Recruiter name: Fatma Alharthi

Reference number: 59888

Workplace Type

Mediclinic Dubai Mall | Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators

KEY RESPONSIBILITY AREAS

To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic

Lead and manage a team of Patient Administrators

To support the department or business unit manager with general operational management

To consistently meet customer service expectations by improving the quality of patient service

Support the development of a working environment and culture that actively promotes quality, health, and safety

Required Education

A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution

Required Experience

At least 2-3 years’ experience in a supervisory customer service positions, preferably in healthcare

Required Job Skills And Knowledge

Computer literacy and proficiency in MS Office applications
Accounting and financial management principles
Hospital information systems
Knowledge of medical insurance terminologies and process
Medical terminology and procedures
Patient administration systems and related processes
UAE healthcare industry
Verbal and written communication skills in English (Arabic will be an advantage)

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

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