Job Description

ELE Interiors is a friendly, boutique Interior Design company committed to delivering outstanding design solutions globally. We’re looking for a dedicated Sales Administrator to join our team and support client relationships, this role calls for someone assertive and presentable both on the phone and in-person to deal with HNW clients. Highly organised, confident to work independently and has a good understanding of reporting, document organisation & CRM systems.

Key Responsibilities:

• Client Communication: Respond promptly and professionally to client inquiries via phone, social media platforms, email, and text.
• CRM Management: Keep client data and sales activities up-to-date in the CRM.
• Sales Support: Create & amend proposals depending on project requirements, and ensure all documents are processed and signed in a timely manner.  Assist with other administration tasks as necessary.
• Document Organisation: Save & organise client documents in shared folders, coordinating with the admin team to keep files current.
• Collaboration with Marketing: Work with Marketing to track lead sources and assess the effectiveness of campaigns. Create company profiles & portfolios for sales pitches. Occasionally assist with Marketing Administration work
• Reporting & Coordination: Attend daily sales meetings, assist with progress reports, and update the team on client activities.

Requirements

Required Skills & Experience:

• Experience in sales administration, preferably in interior design or a related creative/construction field.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.
• Proficiency with CRM tools and general sales processes.
• Ability to manage multiple tasks and respond promptly to client needs.