Job Description

• Responsible for serving patients at the front desk by greeting, welcoming and directing them appropriately.

Responsibilities

• Greet customers in a proper manner.
• Receive payment by cash/credit card.
• Proper entry of services in the Electronic Medical Records (EMR) according to the institution policies & protocols.
• Generating the invoice both cash & insurance.
• Issue Receipts, provide refund and balance to customers
• Identify prices of all services & tabulate bills in EMR. If any discrepancy found, inform clinic management/ Finance Manager.
• Count the money in cash drawers at the beginning of each shifts to ensure the amounts are correct and there are adequate coins.
• Tally the cash and credit sales at the end of the day with EMR
• Proper data maintenance of statistics on promotion and campaigns in the authorized format.
• Provide proper information to customer queries.
• Notify management of all customer and billing system issues, that may arise.

Qualifications

• Bachelor of Commerce
• Two years minimum of experience.
• Knowledge of insurance billing procedure.
• Knowledge of principles and practices of bookkeeping.
• Knowledge in using computer and related software applications.
• Extreme organization skills.
• Communication, interpersonal skills as applied to interaction with co-workers, supervisor and customers.